Welcome Ombuds Services & Gender Equity

Statement of Purpose

The Office of Ombuds Services & Gender Equity has two goals:

  1. Ombuds Services: Function as an informal, independent, impartial and confidential resource for students, faculty, staff or others seeking to address University-related problems, complaints or concerns by helping to identify underlying causes of problems, facilitate fair and respectful interactions, establish problem-solving options and foster informal resolutions.
  2. Gender Equity: Oversee the Title IX responsibilities on campus by investigating complaints or allegations of sex/gender/sexual orientation discrimination, harassment or retaliation and acts of sexual violence, while using a variety of CSU Executive Orders, complaint processes and policies, as well as raise awareness on campus.

Ombuds Services Overview

The Ombuds Officer provides information and guidance on rights and responsibilities and CSUSB regulations and procedures. We work collaboratively with campus constituencies to help resolve issues. The Ombuds Office receives inquiries and concerns and can:

  • Facilitate communication
  • Problem-solve
  • Clarify options
  • Gather information not easily accessible
  • Intervene and coordinate between multiple entities
  • Refer individuals to other services, resources or formal complaint processes
  • Find constructive ways to raise issues
  • Recommend improvements to policies and procedures
  • Mediate disputes

The Ombuds Office may also provide these additional services:

  • Training and workshops
  • Coaching
  • Organizational development, consultations and interventions

Gender Equity Overview

The Title IX Coordinator oversees the CSU protocol regarding Title IX, “a federal law that prohibits discrimination on the basis of sex in an educational institution’s academic, educational, extracurricular and athletic activities (both on and off campus).” We follow the Department of Education’s Office of Civil Rights guidelines by:

  • Upholding the university’s obligation to respond to sexual harassment, gender harassment and sexual violence
  • Following CSU policies and complaint procedures
  • Working with designated CSUSB personnel
  • Offering resources and remedies for victims
  • Providing education and training for the campus at large