Problem Solving Resources

The University wants the opportunity to attempt to resolve all complaints through open communication and understanding. In addition to assistance from the University Ombuds Officer, staff members in the Office of the Vice President for Student Affairs, University Hall (UH), room 231, will advise students on complaint resolution. Individuals are encouraged to use these resources.

University Policies Page

Student Affairs Policies

Filing a Grade Grievance
This policy and procedure is designed to address student grievances concerned with evaluation by faculty as well as other academic decisions by departments and colleges or the university on academic matters such as admission to majors and programs, academic probation, suspension or dismissal from major or from the university.

Filing a Non-Academic Grievance
This policy and procedure is designed to provide students with an opportunity to obtain an equitable resolution to alleged injustices or problems which adversely affects the status, rights or privileges of the student caused in part or whole by the actions or practices of the University or an employee.

Filing a Discrimination Complaint
This procedure is designed to provide a student with an opportunity to complain about alleged discrimination by faculty or staff. California State University, San Bernardino prohibits discrimination on the bases of race, color, national origin, sex, disability, sexual orientation, age, marital status or religion. The University's statement on non-discrimination is printed in the Schedule of Classes.

Economic Crisis Resources for Inland Empire residents

This resource guide aims to provide both financial and personal resources during this current economic downturn. Cal State San Bernardino's Dean Jamal Nassar from the College of Social and Behavioral Sciences led a team of organizers to host an economic summit on December 18, 2008; this website is a result of that event and seeks to provide continual support for the Inland Empire.